Transform Your Professional Journey

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Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing and using Quality Journey Road services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Use License

Permission is granted to temporarily access our services for personal, non-commercial transitory viewing only. This license shall automatically terminate if you violate any of these restrictions.

3. Service Description

Quality Journey Road provides professional development and career coaching services. We reserve the right to modify or discontinue services at any time without notice.

4. Payment Terms

All fees are due as specified in your service agreement. Refunds are provided according to our satisfaction guarantee policy as outlined in your coaching agreement.

5. Limitation of Liability

Quality Journey Road shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

6. Governing Law

These terms are governed by the laws of Massachusetts, United States, without regard to conflict of law provisions.

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, or communicate with us.

• Contact information (name, email, phone number)
• Professional information (career history, goals)
• Communication records and preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our coaching services
• Communicate with you about services and appointments
• Send you relevant career development resources
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies may be set by third-party services we use, such as analytics providers. These cookies are governed by the respective third parties' privacy policies.

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GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

As a data subject under the General Data Protection Regulation, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process your data based on:

• Consent: When you explicitly agree to processing
• Contract: To fulfill our coaching services agreement
• Legitimate Interest: To improve our services and communicate with you

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact us at: [email protected]

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DMCA Policy

Last Updated: December 2024

Copyright Infringement Notification

Quality Journey Road respects intellectual property rights and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including your address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

Send DMCA notices to:
Quality Journey Road LLC
DMCA Agent
342 Commonwealth Avenue
Boston, MA 02115
Email: [email protected]

Counter-Notification

If you believe your content was removed due to mistake or misidentification, you may file a counter-notification with the same contact information above.